Do Not Call Policy

Credit9, LLC (“Credit9”) does not place telemarketing telephone calls (which for purposes of this Policy include text messages) to numbers appearing on a state or federal Do Not Call list (unless permitted by applicable law) or to the number of a person who has requested not to receive telemarketing calls made by or on behalf of Credit9.

If you prefer not to receive telemarketing calls from Credit9, you can ask us to place your telephone number on our internally-maintained Do Not Call list.

• Your request can be in writing or by phone, and must include your telephone number.
• If you have multiple telephone numbers, tell us all numbers that you want to be included.
• If your telephone number ever changes, you must give us your new information for your “Do Not Call” status to remain in effect.

Requests must include a valid telephone number and be submitted to:

• In writing: [email protected]
• By phone: (888) 374-8778

If you ask not to receive telemarketing calls from Credit9, you will be placed on our internally-maintained Do Not Call list and will not be called during any future telemarketing campaigns within the next five years (or any longer period required by applicable law). Any request to be placed on our internally-maintained Do Not Call list will be processed within a reasonable amount of time, not to exceed 30 days (or any shorter period required by applicable law).

Do Not Call regulations permit companies to contact their own customers even though they are on these Do Not Call lists. Therefore, if you are a customer, you may be contacted with telemarketing messages even though you are on a state or federal Do Not Call list. If you do not want to be contacted by Credit9 even though you are a customer, simply follow the steps above to be placed on our internally-maintained Do Not Call list and your request will be honored.

Being on our internally-maintained Do Not Call list means that you will not receive telemarketing calls. We may still contact you, however, for non-solicitation purposes. This would include things like surveys, billing, answering inquiries, and other service-related matters.

Credit9 employees receive training on how to document, process and honor requests to be placed on our internally-maintained Do Not Call list. Credit9 requires any service provider that initiates telemarketing calls on our behalf to comply with this policy.

If you have any questions or comments regarding the Internal Do Not Call Policy, you may contact:

• [email protected]
• (888) 374-8778

Consumers requesting a copy of our Do Not Call policy will be directed to this web page. To print a copy of this Do Not Call policy, click here.

We reserve the right to revise this Do Not Call Policy in accordance with applicable law.

About the Do Not Call Policy

The FTC and FCC Do Not Call registries, and the state Do Not Call registry allow consumers to enroll in a registry that is designed to prohibit telemarketers from calling the registrants’ homes, but not all classes of businesses are covered. In fact, the laws exempt certain categories of businesses.

The Do Not Call registry applies to companies selling consumer goods or services over the telephone, although certain companies and certain business conditions may exempt companies from the law. These include calls:

• By a consumer
• In connection with an established business relationship
• Involving a terminated business relationship not older than one year
• Between a telemarketer and a business, other than by a fax solicitation
• To collect a debt
• From non-profit organizations and charities not making commercial telephone solicitations

For purposes of this Policy “telemarketing” means a call that is made for the purpose of encouraging the purchase of products and services from Credit9.